Shopwatch is an anti-retail-crime initiative, which is driven by Douglas retailers, supported by the police and administrated by Douglas Development Partnership. The primary aim of the scheme is to reduce members’ losses through shoplifting by helping them to recognise convicted shoplifters and other relevant criminals and banning them from all members’ premises for a specific period of time.

Shopwatch provides a communication network using SMS messaging to keep members posted about potential shoplifters operating in the town centre and other relevant activity. It also provides a forum for the discussion and solution of members’ problems relating to retail crime. Member businesses are marked by a Shopwatch sticker.

Membership to the scheme is just £25 per year and allows you to have up to two phones receiving the SMS updates. Click here for more information about membership.

Committee meetings are held at the Partnership’s offices on a quarterly basis. These meetings are open to all members.

Shopwatch Membership

There are 56 member stores in Douglas town centre, which are listed below.

Ali’s Electronic Centre Manx Telecom
Ann Summers Marks and Spencer
Bikestyle Model Tech
Boots Monsoon
Boutique Mesmerize (Whistles) Mothercare
British Red Cross Mountain Warehouse
Butlers Choice Pandora
Clear Pharmacy Peacocks
Clucas Florist Peter Norris Music
T H Colebourn Rainbow’s End
Cross Roads for Carers RHS Jewellers
Curphey’s/Treads River Island
Dorothy Perkins/Burtons Robinsons
Elle Shoe Zone
Emma Macdonald Shoprite
Esquires Stardust
Extreme Arts & Gadgets Superdrug
Faze 2 Sure Cable and Wireless
Gadget Mann The Book Company
Garrey Corneil The Chocolate Box
GH Corlett The Strand Shopping Centre
Golden Orchid The Wool Works
H Samuels Thorntons
Holland & Barrett TK Maxx
HMV Tower House
Intersport Up & Running
M&Co Wallis
Manx Co-operative W H Smith
Manx Tattoo Wilkins

If you would like to become a member please click here.

The date of the next Shopwatch meeting is Thursday 2nd October at 10am at the Douglas Development Partnership’s Offices on Victoria Street.


2015 Shopwatch Handbook

SHOPWATCH 3 incident report form

Child Watch Info Sheets


Becoming a Shopwatch member

Any retailer within Douglas is eligible to join the Shopwatch scheme and attend, participate and vote at committee meetings as a member. Service sector businesses including hairdressers, cafes and beauticians are welcome to join.

In order to receive live warnings about shoplifters operating in Douglas, you will need to allocate one or more mobile phone numbers to the scheme database, either using personal phones of staff or a phone/phones dedicated to the store.

The fee for membership of Shopwatch is £25 per year which covers costs such as window stickers, stationery and administration and includes the cost of having 2 mobile phone numbers designated to the SMS service. Additional phone numbers can be registered to the SMS service at a cost of £5 per number per year.

All member stores will be provided with a portfolio of photographs of those with a Shopwatch ban. This must be kept in a private secure area which is not accessible to members of the public and staff members not authorised to see it.

IT IS VITAL TO THE FUTURE OF SHOPWATCH THAT ALL MEMBERS COMPLY FULLY WITH THE REQUIREMENTS OF THE DATA PROTECTION ACT. Before being given the portfolio you will be fully briefed by a member of the Isle of Man Constabulary and provided with a copy of the Shopwatch Handbook

To become a member please complete this form and return with payment to the Douglas Development Partnership offices at the following address.

Douglas Development Partnership,
Suite B, Chesterfield House,
7 – 13 Victoria Street,
Isle of Man,

If you would like more information about Shopwatch please contact the Douglas Development Partnership on 696308.